#PLANTRONICS HUB UPDATE FAILS FOR MAC OS#
#PLANTRONICS HUB UPDATE FAILS FOR MAC#
#PLANTRONICS HUB UPDATE FAILS MAC OS#
#PLANTRONICS HUB UPDATE FAILS SERIAL NUMBER#

Teams mute not always obeying user mute request via Teams GUI (and sometimes via headset) when Hub is running.

When updating from v 3.22.0 and v 3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later.

Resolves an issue causing SAVI 82XX series devices to automatically unmute after selecting Mute on the Teams or Hub GUI.

After wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work.

On Cisco Jabber call, audio unmutes when user joins a non-audio Skype for Business meeting.

Microsoft Teams mute not always obeying user mute requests via Microsoft Teams GUI (and sometimes via headset) when Hub is running.

Resolves an issue to enable Zoom as an option in the list of supported Softphone.

#PLANTRONICS HUB UPDATE FAILS MAC OS#

Resolves an issue that required administrator credentials to modify System Keychain during installation on Big Sur Mac OS.Resolves an issue preventing the “Call on Hold” option being displayed in Plantronics Manager Pro.Resolves an issue causing calls to unexpectedly terminate when simultaneously using Cisco Jabber and Cisco Webex.To ensure accurate data in Plantronics Manager Pro reports, customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows.When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1, both calls may be put in a hold state and may require using the softphone user interface to resume the call.

After the wearing sensor is turned off for Blackwire 710/720, Plantronics Hub still shows sensor-dependent settings as ON yet they do not work.

Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315, C325.

On Plantronics Hub for Mac, the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320, C720.

On Cisco Jabber call, audio unmutes when the user joins a non-audio Skype for a Business meeting.

Support for local firmware update for BT300 (Product ID = 417) is not available.

During a firmware update, if an MDA220 becomes bricked, Plantronics Hub can no longer detect the device.

Users must shut down Plantronics Hub and re-start it to regain audio connection.

Lost audio connections may occur if the BT600 is unplugged and then plugged back in.

It is also not accurately reported to Plantronics Manager Pro.

#PLANTRONICS HUB UPDATE FAILS SERIAL NUMBER#

On the MDA220 (Product ID 0xAD04), the serial number is not reported correctly in Plantronics Hub for Windows and Mac.

#PLANTRONICS HUB UPDATE FAILS FOR MAC#

Plantronics Hub for Mac does not support firmware updates for these devices. For MDA200 and MDA400 QD Series, firmware updates are available using Plantronics Hub for Windows only.Call control using the headset button will work reliably for subsequent calls. When using Zoom for MacOS the headset call control button may not work reliably for the first call.When using some softphones, ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub.When updating from v3.22.0 and v3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later.

Resolved an issue where the REST API on Ports 32017, 32018 were not available leading to loss of call control with some partner softphones.

Resolved an issue preventing hosted pages in Chrome version 104 and higher from connecting to the REST API in HUB.

#PLANTRONICS HUB UPDATE FAILS FOR MAC OS#

Resolved Zoom call control issues with Hub for Mac OS.

Resolved an issue preventing a FW update from completing on Savi 7300 base unit.

Resolved an issue preventing Chrome version 107 and higher from accepting a self-signed certificate.

Security enhancements, please consult Poly Security Center for details.

Plantronics hub update fails